Consultation page instructions.
Open a consultation. Click here for more information.
Click the More toolbar button. This moves the toolbar one level down to expose a different set of toolbar buttons.
Before proceeding with the instructions in this page it is crucial to familiarize yourself with the various sections of a consultation page (i.e. toolbar, blue ribbon, and interactive space) and to learn how to maneuver through the different views of the interactive space (i.e dashboard, timeline, keyboard inputs, and writting pads). If you are not yet acquainted with this information about the consultation page, please click here.
Before you follow the steps on this page, it’s important to grasp the various consultation statuses: pending, ongoing, completed, admitted, discharged, and cancelled. Understanding these consultation statuses is key to effectively navigating the instructions. Click here to read more about this.
- Pending : When a consultation is first created and before a doctor starts it, it is marked as pending. These pending consultations are shown on the homepage (in the table on the far left) in chronological order, with the consultation created first at the top and the one created most recently at the bottom of the list.
- Ongoing : Once a consultation with a pending status is started, it transitions to an ongoing status. By default, starting a consultation necessitates the doctor to input a verification phrase to confirm that the correct consultation is being started. This verification phrase could be the consultation number, patient number, or the patient's national ID. However, there is an alternative setting that enables consultations to be automatically started without the requirement of a verification phrase, simply when the doctor opens the consultation. For more information on this system setting click here.
- Completed : On the homepage, they are displayed in the table on the extreme right, with the most recent consultation at the top and the earliest at the bottom. The homepage only features consultations completed on the present day and the previous day, on any given day.
- Admitted : These are consultations where the patient is allocated a bed and undergoes continuous treatment over a duration.
- Discharged : When a patient no longer needs to be admitted they are to be discharged. Discharged patients are displayed in the same list as completed consultations on the homepage.
- Cancelled : If a consultation is inadvertently set up, or if a patient no longer needs the consultation, an employee with the appropriate permissions can cancel it. However, only consultations that are currently in the pending status are eligible for cancellation. Also a consultation can only be cancelled if no billable items have been created within that consultation page.
Clear canvas button : The icon for this button is a trash can. When clicked, it erases all drawings or writings on the current page. If the current page is empty and there are multiple pages in the writing pad, clicking this button will remove the current page.
Ink colour selector button : This button is represented by an icon of three crayons. Upon clicking it, three color options (black, red, and blue) appear at the top center of the screen. You can select an ink color by clicking on one of these options. Once a color is chosen, the top section of the writing pad view reverts to its original state. The default ink colour is black.
Line thickness selector button : This button features an icon of a pen sketching a line. When you click it, three options for line thickness (size 1, 2, and 3) will appear at the top center of the screen. You can choose a line thickness by selecting one of these options. After a thickness is selected, the top section of the writing pad view returns to its default state. The standard line thickness is set to size 1.
Writing pad forms button : This button, represented by an icon of several sheets, reveals writing pad form options at the top center of the screen when clicked. You can choose a writing pad form from the available pre-configured forms. If there are no pre-configured forms, please reach out to technical support to have suitable forms configured in the system.
Eraser button : This button, symbolized by an eraser icon, transforms the pen tip into an eraser when clicked. To switch back to the pen tip, simply click the eraser button again.
Page navigation arrow buttons : On the bottom left of a writing pad, there is a left arrow button, and on the bottom right, a right arrow button. These buttons are for moving through the pages of the writing pad. To add a new page to the writing pad click the right arrow button while on the last writing pad page.
Save button :This button is represented by a floppy disk. After you have entered sufficient data into the writing pad, click the save button located at the upper right corner of the writing pad. This action will temporarily store your hand written data and close the writing pad, returning you to the last view you were on before opening the writing pad (such as the dashboard, timeline, or keyboard inputs views). To permanently store the data from the writing pad, you will need to click either the Save or Complete toolbar button found on the toolbar of the consultation page.
Cancel button : Located at the upper right corner of the writing pad, this button, when pressed, will erase any data previously written and close the pad, taking you back to the view you were on before you opened the writing pad.