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Payments page instructions.


The Payment window facilitates the recording of transactions in either a single or multiple currencies, utilizing the system’s three payment methods. These payment methods are :

  • Cash
  • Electronic
  • Credit

Click here for a deep dive into how the payment window works.


The Payment window only opens on computers where the Payment Processing setting is activated. If this setting is deactivated, transactions are processed on a credit basis (applicable for patients with an enabled credit status), and subsequently, the Change window momentarily appears in place of the Payment window. For further details on the ‘Payment Processing’ setting, please click here.

Upon capturing of the full payment, the Process button becomes green and triggers automatically. If the patient is on a medical aid policy, and the billable item being rendered is claimable, then the next page which opens is the Claimable items page. Otherwise the change popup window opens.

In the case that the Claimable Items page is opened, click here for instructions as to how to complete it.

Ultimately, whether a claimable Items page is first opened or not, the payment capturing process ends with the opening of the Change popup window.