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Payments page instructions.


The PaymentPayments windowpage facilitates the recording of transactions in either a single or multiple currencies, utilizing the system’s three payment methods. These payment methods are :

  • Cash
  • Electronic (i.e. bank transfers, mobile money transfers)
  • Credit

Click here for more information on the Payment window.


The Payment windowpage only opens on computers where the Payment processing setting is activated. If this setting is deactivated, transactions are processed on a credit basis (applicable only for patients with an enabled credit status), and subsequently, the Change windowpage momentarily opens in place of the Payment window.page. For further details on the Payment processing setting, please click here.

Upon capturing of the full payment, the Process button becomes green and triggers automatically. If the patient is on a medical aid policy, and the billable itemtransaction being renderedprocessed isincludes claimable,a claims, then the next pagewindow which opens is the Claimable itemsItems page. Otherwise the changeChange popup windowpage opens.

In the case that the Claimable Items page is opened, click here for instructions as to how to complete it.

Ultimately, whether athe claimableClaimable Items page is first opened or not, the payment capturing process ends with the opening of the Change popup window.